Privacy Policy

This Privacy Policy outlines the principles and practices of Truscable and its affiliates regarding the collection, use, sharing, and processing of personal information and data obtained through this website. It applies to the personal data of visitors, users, customers, suppliers, agents, business partners, and their representatives.

The Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Includes first name, last name, title, username, or similar identifiers.
  • Contact Data: Includes email addresses, telephone numbers, and billing addresses.
  • Usage Data: Includes information about how you interact with our site, products, and services.
  • Content Data: Includes content you upload, such as comments, text, or images containing personal information.

How We Collect Personal Data

  • Direct Interactions: When you fill out forms or contact us via post, phone, email, or online channels.
  • Content Uploads: When you upload data while using our services.
  • Third-Party Sources:
      • Technical Data from analytics providers, advertising networks, and search information providers.
      • Identity, Profile, and Contact Data from publicly available sources such as corporate registries.
      • Data providers who aggregate publicly available information.

Purpose of Data Collection

We collect your personal data to:

  • Process your orders, respond to inquiries, and provide services or subscriptions.
  • Support recruitment processes, if you apply for a job with us.
  • Improve the accuracy and completeness of our data by combining information from other sources.
  • Enhance your user experience through technologies like cookies.
  • Conduct customer satisfaction surveys or market research.

Your Rights and Choices

  • Opt-Out of Marketing: Unsubscribe from marketing messages at any time by using the opt-out link in our emails or by contacting us directly.
  • Disable Cookies: Manage cookies via your browser settings.
  • Marketing Preferences: If you do not wish to receive further marketing communications, email us at info@truscable.com.

How We Use Your Data

  • Fulfill your requests and transactions.
  • Provide customer support and product or service updates.
  • Personalize your experience on our website and improve usability.
  • Conduct legitimate marketing activities with your consent.

Data Security

We implement stringent security measures to protect your personal data from unauthorized access, loss, or misuse. Our systems are designed to detect and respond to breaches. In case of a suspected data breach, we will notify you and relevant authorities as required by law.

Verifying Your Identity

We may request specific information to verify your identity when you exercise your rights over your personal data. This ensures your data is protected and shared only with authorized individuals.

Response Time

We strive to respond to all legitimate requests within 2-3 business days. If additional time is needed, we will keep you informed.

Grievance Redressal

For concerns or complaints related to data processing, please contact us at:

Email: info@truscable.com

Changes to the Privacy Policy

This Privacy Policy may be updated to reflect new practices or legal requirements. Updates will be posted on this page. For questions or clarifications, contact us at:

Email: info@truscable.com

Address: BLOCK-L, WeWork Embassy TechVillage, Outer Ring Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103